Testimonials

I have been working with Wise Willows for a while and have always found their disability support services to be of the highest quality. From a support coordinator's perspective, they offer everything we are after from a support team for participants. They are reliable, prompt, and transparent with communication, and always willing to help solve any support issues that may arise. 

Numerous client testimonials from participants I support who have transitioned to their service report noticeable improvements in their daily function and ability to access the community on a regular basis. 

These reports also come from their nominees and families, who find this a blessing, as not having to constantly worry about the day-to-day supports provides them with peace of mind. 

The list of support agencies I would feel confident recommending, particularly for those who have more complex support needs, is quite short, but Wise Willows is definitely one of them.

We have been with Wise Willows for 6 months now, and I can’t recommend the Directors and Support Staff highly enough. A special shout out to Ellen for always being there to address any concerns we may have and guiding us along our journey. 

My husband and I have felt welcomed and very cared for from the outset. The respect shown by the staff to my husband and myself has been wonderful, along with the communication between all parties at the WWSS office. These client testimonials truly reflect the quality of the disability support and support services we have received. 

All support staff have been very engaging and helpful in all facets of care and support. 

It is wonderful to have an organization like Wise Willows offering their support to our family. It is comforting to know that my husband will have such a dedicated, skilled, and caring group of people at his side.

Wise Willows Support Services is the best support agency I have ever experienced. I would recommend this company to anyone in need of disability support at home or within the community, whether it’s during the day, on weekends, or even at night.

They are truly an amazing team who goes above and beyond. They are always ready to help and listen to my needs regarding support services. All members of the support team assigned to me are non-judgmental and incredibly helpful with everything I require—be it assistance at home, follow-ups, or taking me to medical appointments and outings.

They consistently show up, never cancel, and even assisted me in ensuring my home renovation went as planned.

Honestly, some days I just don't know what I would do without them. Cathy, the Director and RN, is the number one Team Leader and I love the whole team; they feel like family to me. Each member is a highly trained and skilled support worker or nurse in their field. They are all very professional, capable, caring, reliable, and extremely supportive to me. They make my life so much easier and safer.

I've been with other support providers that I was not happy with, and the best decision I ever made was joining the Wise Willows team, as reflected in numerous client testimonials praising their exceptional service.

Our family believes we are very fortunate to be using Wise Willow for my daughter's disability support and mobile respite as required. Tamara, who is her support person, is a very kind and caring individual with a great work ethic. She always understands my daughter's needs and requests, treating her with respect and equality, which has resulted in them having a fabulous rapport. At any time when issues or changes have occurred, I am promptly informed in a timely manner, and a suitable solution is immediately offered and organized. I have no hesitation in recommending Wise Willow's support services for anyone looking for similar services, as reflected in many client testimonials.

Wise Willow Support Services has been absolutely wonderful in providing my sister with the disability support she needs. Their team delivers exceptional care at home, and when my sister was released from the hospital, they checked on her every day and provided nurse care after her discharge. They also keep me informed right away about any concerns or issues. Such a great team, and I truly appreciate their dedication to client testimonials.

Noah and I have been clients of Wise Willow for over a year now, and I want to share my client testimonials about their exceptional disability support services. Wise Willow has provided us with invaluable support, and knowing that they will always be there for us means a lot to me. 

With my special needs, it's crucial that the support staff arrives on time and stays for the required period, and that’s exactly what they do for me on a regular basis. 

I have a dedicated group of Wise Willow carers assigned to my team whom I trust not only to look after me but also to care for my assistance dog, Noah, whenever the need arises. 

Thank you for your continued support.