Wise Willow
Support Services​​
Servicing Brisbane and Surrounds
Our Story
Finding Inspiration in Every Turn
We founded Wise Willow Support Services out of a pure passion for people who are not able to care for themselves due to disability. We come from a family value that understand how important it is to have support and companion from others whom we can call family. From the business standpoint, we have been in Disability sector for many years with clients who come from all ages, disabilities and backgrounds.
Our experiences were not only in the operations, compliance and office side of the business, but more than that, we've experienced first-hand as support workers and nurses who support clients in their home, at the hospitals, and in the community. We have real understanding of how important it is for clients to have the right person to assist them and their loved ones, from the qualification and reliability perspective, and from the matching personalities as well.
Our goals, ambitions and inspirations have come together to form a truly reliable company that we are proud to be part of, backed by passionate and dedicated workers.
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Our support services reach a broad age group and conditions of participants, from ABI, Aged Care, Autism, Dementia, Intellectual Disability, Mental Health, Physical and Sensory Disability, Spinal Injury, and Ventilator Dependent and we are here to provide support for clients of both Low and High Intensity care.
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Please contact us for enquiries of our services, and we will do everything in our power to assist you.
Care you can count on
Mission Statement
Our mission is to provide our clients with safe, person-centered holistic care focused on personalized in-home and community.
Our company provides exceptional, professional, quality service from our fully trained and qualified staff.
Core Values
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Respect: The value of respect reminds us that we should always be polite and caring for others.
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Safety: Prioritizing the safety and well-being of clients, employees, and the community.
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Patience: Will help you overcome challenges, find appropriate solutions to problems.
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Empowering: Inspire and help others to grow, succeed and lead.
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Kindness: Rendering assistance, or concern for others, without expecting praise or reward in return.
Our Team
Acknowledgment is a cornerstone of our team culture
At WWSS, we thrive on the principle that supporting each other's roles is not just a responsibility but a shared commitment. Our team is more than the sum of our individual talents – it's a collective force that leverages collaboration, communication, and mutual respect to achieve remarkable results. Each staff is a valuable member of our team.
As we continue to grow and face new challenges, the strength of our supportive team remains our greatest asset, propelling us toward shared success with unwavering unity.
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From small victories to significant milestones, our team celebrates achievements together, reinforcing a sense of unity and camaraderie.
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​At Wise Willow Support Services, our mission is firm: we are providing reliable, high-quality care to every client we serve. As Director, I am immensely proud of the commitment our team demonstrates daily, ensuring that the well-being of our clients remains at the heart of everything we do.
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Our promise to our clients is clear: we are here to offer support that is consistent, compassionate, and deeply understanding of your unique needs. We know that care is not just about fulfilling duties but about building meaningful connections based on trust, respect, and empathy. Whether we are assisting with daily tasks, providing nursing care, or offering emotional support, our team goes above and beyond to make sure you feel cared for and valued.
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Equally important is our commitment to our incredible staff. Our team is our greatest asset, and we are dedicated to ensuring that they work in an environment that is safe, supportive, and respectful. We uphold a strong Duty of Care, providing the necessary tools, training, and resources so that our staff can perform their roles confidently and safely. By encouraging a workplace culture that prioritizes well-being, we empower our team to deliver the best possible care to our clients.
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At Wise Willow, we are more than just a service provider—we are a community. Whether you're a client or a member of our team, we are here to support you with integrity, compassion, and excellence every step of the way.​ We are honored to be part of your journey, and we are committed to upholding the highest standards of care and safety for everyone within the Wise Willow family.​
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Warmest regards --- Cathy White.​
Message from our Director
"Care and compassion are the important foundation of the disability community, where every act of support encourages dignity, understanding, and inclusion.
In a world where differences shape us, compassion unites us, reminding us that everyone deserves to be seen, heard, and valued".
